Moronic behaviour, Would like to do business but nobody wants to help.Very disappointing, Hi Mike,Were so sorry to hear you are having issues. Book Channel Islands & Isle of Man online. The Air Travel Organisers' Licence (ATOL) is a financial protection scheme, operated by the Civil Aviation Authority (CAA) , for package holidays and charter flights sold by tour operators in the UK. The Hotel and staff were also very good. Thanks. The cruise part of the holiday was excellent and we cannot fault it. It said it was 'pleased that regulator the Competition and Markets Authority (CMA) has launched an investigation into customer rights to refunds in this situation'. Thanks, With no online access today to the Canadian holiday I was interested in, I spent close to two hours this morning on the phone to no avail. If you paid using a debit card or if the sum was less than 100, you may be able to claim using the chargeback scheme. See our eight dos and two don'ts for booking during the Covid-19 crisis. Date of experience: March 26, 2022. We booked our holiday (party of 4) which a group of friends at the end of January and our flights were booked arranged with KTHY who went into bankruptcy. The revenue generated will help us to support the content of this website and to continue to invest in our award-winning journalism. Needless to say I wont be booking with Saga or Titan Travel. Mar 13, 2020, 9:00 AM. Thanks, AFTER HAVING A TERRIBLE HOLIDAY WITH SAGA I SENT A COMPLAINT E.MAIL NO REPONSE FOR 2 MONTHS. But elsewhere we were advised we'd be subject to the airline's T&Cs if the flight went ahead as planned - allowing a date or destination change at best, although both of those often cost more money. David Slotnick. Since July 2018, under EU rules, companies in the . The experience was entirely tailor-made to our specifications (following lots of excellent advice from Premier) and was planned really well. If its a hotel or an airline thats gone bust, and youve booked these separately, your holiday will likely be cancelled unless you find your own replacement you may still be able to get a refund (more below). Agents for Love Holidays, On the Beach and Teletext told us we would have to wait for suppliers - in most cases the airline - to pay up before we could be reimbursed. Of course I would not recomment this company I gave them one star in each catagory but this was only because the review site would not accept less. Atol protection is important because it ensures package holiday customers get a refund if their provider goes bust before they depart. If you send through your email address to travelcustomercare@saga.co.uk, we will direct your query to the correct department. City sources said the . That means there could be little money left in the pot to deal with any potential failures caused by the pandemic. Which is disgusting because i paied the full amout ten weeks before my holiday, so that means that me and my family have NO holiday & NO refund due to Cyprus Premier It was ordered to pay 18m by March this year or face court action. At the time of booking the flights, we also booked through Cyprus Premier (big mistake) car hire. So why did their sales reps consistently get it wrong? If your travel insurance . See Bird Holidays has ceased trading very sad. Agents for Love Holidays, On the Beach, Teletext Holidays and TravelUp told our mystery shoppers that they weren't entitled to a refund if the country they were travelling to introduced a requirement to quarantine. Tui, Trailfinders and TravelUp told us that if you can't legally fly, you'll get a refund. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-69895031', '');}, 'log_autolink_impression');flights soon. Travel traffic light system: where can I go on holiday abroad? Hi Gerry,We're very concerned to read your review. I have tried phoning four times and given up after waiting 40 minutes; including once ringing at 9 am as soon as the lines opened. Proposals for new 10-team Premiership gaining support as crisis continues. All this is backed up by the high standards and service youd expect from Saga. Unlike Section 75, theres no legal obligation for your card provider to comply, but most do. Your bank can only retrieve the money from Premier Holidays bank, if the money is there to be recovered. Thank you. Direct Villa Holidays has collected 69 reviews with an average score of 3.55. Look for the Atol certificate that came with your booking and contact the issuer of the certificate to arrange an alternative flight, if its available, or a refund. If you're unsure, you can check that your holiday is an Atol holder here. 1. CobyMcKee That I can accept - and they laid out 3 options for me to choose. Coronavirus outbreak: Advice for travellers. Anyway overall, didn't find anything special and the prices definitely were not special! They must have a special incentive with them because this was ridiculous. Jersey Holidays 2021. also Golden Beach at the end of the panhandle. Elsewhere agents misled us over our financial protections in the event of another national lockdown or quarantine measures being introduced at our destination. We will email you when the question is on the site, If you are commenting on behalf of the company that has been reviewed, Two of the ex employees of premier canarias are trying to help customers sort out future bookings, sadly current ones can only hope to get their money back on credit insurance,these employees have also been left out of pocket and treat badly by the owners of premier canaries,elizabeth fox,and are stating she has ignored the original liquidators instructions which is why they are refusing to work with her now! Anyone can write a Trustpilot review. Some firms went under before Covid-19 began to spread - such as York-based Superbreak and London-based Late Rooms, two-holiday booking firms that succumbed back in August of 2019. Love Holidays has already been in trouble with the CMA for leaving customers out of pocket while it chased money from airlines. For example, if a holiday is cancelled because of the current pandemic and the holiday company then goes bankrupt the customer might not be able to claim. It told us: 'That page was out of date and has now been updated.'. By clicking a link you are consenting to this. If you have an enquiry which doesn't relate to a booking with us, please contact the relevant department by email as follows: Nestled in the heart of the Irish Sea, the Isle of Man is a place where people and nature intertwine to create life-long memories a world away, yet so close to home, the Isle of Man offers an idyllic Island escape year-round. When I did manage to get online, all of the documentation, including ABTA certificate have disappeared! Travel to Guernsey by sea including the cost of traveling with your car. Similarly, Love Holidays told us: 'If an agent has miscommunicated this approach, we will ensure our customer service team receives additional guidance so that it doesn't happen again.' Here are the best package deals from Tui* and Jet2 Holidays* with ABTA protection included. Yep, you got it, no car. on 16/09/2009. . Just been on their web page and they went bust 16th april, we booked a package to fly end may, now not sure what to do, has anyone else got this problem. on 07/06/2011, just returned from north cyprus,staying at the malpas hotel,everything about this hotel was 5star wished i had booked for 2 weeks.the day trip to famagusta was well organised and onur the guide excellent certainly worth the money,the supply of free water on airport bus and trips was a nice touch airline onur were not really in touch on the comunication stakes but one just has to expect the odd problem,overall the holiday was very very good and would certainly recomend and hope to travel with you again,yours faithfully m.j.mccallie. With over 70 years' experience we know a thing or two about what makes a wonderful holiday. Fly365 - online flight booking - Feb 2020. Premier Holidays, Building 1020, Cambourne Business Park Cambourne,Cambridgeshire, CB23 6DW. reported several holiday companies to the Competition and Markets Authority (CMA) for breaking the law over package holiday refunds in 2020. Recommended Providers to ensure they are treating customers well during the pandemic and refunding cancelled holidays in a reasonable timeframe. http://www.lanzaroteinformation.com/content/premier-holidays-canaries-ltd-ceases-trading. Hi Robert,We're sorry to read your review. Booked a (ta && ta.queueForLoad ? We also ensure all reviews are published without moderation. more. Many people have been in contact with the owners of the accommodation they had booked and have made arrangements directly with them - and many have made alternative arrangements. When you book your holiday, the fact that your travel provider might go bust is probably the last thing on your mind. We too booked a holiday in northern Cyprus through Cyprus Premier. Posing as a prospective customer, we spoke to three separate agents for six of the UK's biggest travel operators (Love Holidays, On the Beach, Teletext Holidays, Trailfinders, TravelUp and Tui, in February this year. Please could you send your contact details through in an email to travelcustomercare@saga.co.uk and our agents will contact you directly to discuss your plans. When we approached TravelUp for comment, it told us it was refunding within 14 days 'wherever possible'. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Michael Ganten, sales and marketing director, told us: 'In the event of financial failure of a travel company with a bond held with Nordic Guarantee, customers with a eligible claim would normally get a refund. Have Chilimix Holidays gone bust? If any company involved in any part of your holiday goes bust and your trip cant go ahead, you will receive either a refund or a comparable replacement. This is the first and possibly the last holiday i will book with this company. Coronavirus outbreak: When should I book a holiday? Save. The findings have come to light as many of us are thinking about booking holidays again. I have tried to call Saga 15 times today without success. Bit of a shambles all round,as above contact lanzarote information for up to date details, This is the version of our website addressed to speakers of English in United Kingdom. You can also contact Abta for help. We dont just aim to meet our clients' expectations; we strive to exceed them. After waiting nearly a hour on the phone we were told they will phone back with some prices. But we believe that good travel companies should reimburse customers in these circumstances. Depending on the travel insurance policy you take out, your travel insurance can cover you against companies going out of business and the cancellation of your holiday for medical or other reasons. Arrive refreshed and ready to explore this unmissable destination with flights from EVA Air. We won't be going there again! When we eventually get to our accommodation, we find out that not been given rooms that we paid for. Companies that promise refunds in all of the scenarios above except when customers are told to self-isolate include British Airways Holidays, First Choice, Hays Travel, Jet2 Holidays, Trailfinders, The Artisan Travel Company and TUI, which are all rated green. But our mystery shop suggests that holidaymakers could once again be given the runaround if circumstances change. Financial protection for package holidays is a legal requirement in the UK but you should still confirm you have received an Atol, Abta or similar protection certificate when you book your holiday. This afternoon National Holidays . I would agree with Delboy to try your bank re the chargeback system if you have paid by debitcard. Hays Travel took on more than 2,000 former Thomas Cook employees when it went bust in October last year. I never received notification of this. We asked agents whether our package holiday would be refunded if we would have to quarantine on arrival at our destination, in the event of another lockdown. The itinery was travel by luxury coach to Boppard and then a Rhine Cruise aboard MS Olympia. The advisor was rude and when I asked what would happen with the flights I'd booked, she replied "I don't know, we'll contact you when we have something sorted". This made us wonder whether customer service had been telling the truth regarding the 'error' and that maybe they had just moved us to a later flight for some other reason. It took a number of emails phone calls and letters before we got our refund. Find out how we combat fake reviews. Sign in to get trip updates and message other travelers.. Hotels ; Things to do ; Restaurants ; Flights ; Vacation Rentals ; Travel Stories Although, we are confident that this is not going to happen.'. In the five years to 2018, the Air Travel Trust paid out 10m a year, on average, for the financial failure of travel companies. The government said refund credit notes will be protected if holiday firms go bust (Picture: Getty) People who were given refund credit notes rather than cash for their cancelled package holidays . Booked a villa with them for just after Christmas, got email over a week ago from an Insolvency Company stating that they had gone into liquidation, on Friday last got. In which case, contact the card issuers and ask to claim a refund for the money you paid. Compare travel insurance cover with Travel Supermarket*. Thanks. This means they pay Atol - the Air Travel Trust fund - 2.50 for every package holiday they sell. Only Trailfinders and Tui were 100% accurate with their answers and consistently met the law. I just read this on another forum and so I am passing it on. Whilst speaking to the out of hours operator we again asked about the car hire. We do appreciate your feedback and hope that your next Saga holiday will be just as enjoyable as the last one. While its relatively rare, it does happen Flybe and Monarch are just some of the big names that have folded in the last decade. Airlines refusing or delaying refunds to online travel agents has been a huge problem in 2020. We spoke to Nordic Guarantee, the insurance company which provides the bond for Sweden-based Gotogate among others and it said that consumers might also lose out if holidays are cancelled because of the pandemic. That's despite the Package Travel Regulations stating that customers must be offered a reasonable alternative or a refund if an 'unavoidable and extraordinary circumstance' will significantly affect the performance of their package holiday. Helloworld Travel Plenty Valley went bust in 2020, owing $340,000 to scores of customers for holidays they were unable to take because of the pandemic. No one to answer the phone. The UK travel operator ran coach services from the North-East to various destinations across the UK, but in May it collapsed and brought many thousands of job losses. Find out how we combat fake reviews. 2023 Trustpilot A/S. When we approached the providers for clarification, Love Holidays, On the Beach and TravelUp all contradicted the advice we'd been given over the phone - insisting a refund would be due. All products and brands mentioned in this article are selected by our writers and editors based on first-hand experience or customer feedback. Arrived in Cyprus to find out that not going to hotel that we paid for. Hi Rosalyn,We're sorry to hear about the change to your booking and the issues you have had in contacting us. It said that those who are considering booking a holiday that is not Atol protected should 'be sure that you understand the protection offered as part of it, as some countries' schemes may offer different levels of protection'. Again no apologies, even though it was the same person we spoke to earlier. Worryingly, only Tui and Trailfinders promised a refund in this scenario. There is no guarantee that all national governments or regions would take similar steps in the event of travel companies going under as a result of COVID-19. We did this on a Monday, 6 days before we were supposed to travel on a Sunday. It would depend on the national recommendations in each country.'. Disgraceful that no staff are available to answer phone calls. EXPERIENCE IS EVERYTHING People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They never called. Thanks. If you booked your holiday with a credit card and it cost more than 100. Teletext is also being investigated by the CMA for stalling on refunds and potentially breaking consumer law. Which? Don't even bother with Famagusta or Nicosia! 'Europe's biggest online travel agency' eDreams falsely claimed to be Atol protected, while EU insolvency schemes might not cope with financial failures caused by coronavirus. GV Barker Insulation LTD - Guiseley. Northern Cyprus however, was not great. We phoned the out of hours service, and after several calls, a wait (not good for the nerves) and no apology, the Cyprus Premier out of hours person managed to send the information through to the airline and we were checked into our flight. Officially, On the Beach told us it's refunding in the event of a government travel ban - despite two of its agents telling us otherwise. A spokesperson added: 'We welcome the feedback and will undertake a fresh programme of cross training to ensure all of our sales team effectively communicate the latest package holiday refund rules.'. Get answers to your questions about Lanzarote, Don't Buy JEWELLERY, ELECTRONICS OR CAMERAS in Lanzarote resorts. Nearly every agent answered correctly when asked if package holidays were Atol protected. Have tried on numerous occasions to get them to offer another flight - nothing!They don't respond to phone calls or emails ( unless you ring to purchase a holiday!) 14 July 2020. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-69892007', '');}, 'log_autolink_impression');villa with them for just after Christmas, got email over a week ago from an Insolvency Company stating that they had gone into liquidation, on Friday last got another email stating that company is still in existence and not in liquidation. LoveHolidays has agreed to refund over 18m to 44,000 customers who had holidays cancelled over coronavirus. 01 May - 30 Sep 2023. Overseas, many other airlines, including Virgin Australia, Compass Airlines and Air Mauritius, fell into administration. Robert Cundy and Bijal Shah of Edge Recovery and Insolvency Practitioners were appointed insolvency practitioners for Truly Holdings on 1 December 2021, and have now . Lastminute.com will face legal action unless it repays over 1 million to customers it committed to refund after their package holidays were cancelled. Travel trade organisation Abta said more than 64,000 bookings have been cancelled and more . Hopefully you've got the correct insurance cover if there isn't. Simply type it in the box below and one of our community will give you an answer. SENT ANOTHER LETTER TO HIM A MONTH AGO STILL NO REPLY. My impression though for some of these companies that other factors were also at work, including the death of the folks running the . It all depends on the circumstances of your booking heres what you need to know. Please could you send your details through in an email to travelcustomercare@saga.co.uk and we will ensure our agents contact you as a priority. TravelUp told us that our calls may have 'overflowed' to the wrong team because of the volume of calls it was receiving. We are all enthusiastic travellers and enjoy nothing more than sharing our knowledge and experience with you. Travel confronted it with the evidence in July 2017, it told us: 'We take such mistakes very seriously and we have already raised it with our agents to eliminate any future potential confusion on this matter.'. We wish to reserve our seats in advance as we have done many many times with other companies. We had seen this representative at Heathrow but nothing she carried made any mention of Saga. On 1 December 2020, the Competition and . VAT registration number: GB 720 2576 61. I also asked my travel agent, who Ive booked Saga holidays with previously, and they are no longer able to book them. I asked a Titan representative if she had seen the Saga tour checkin only to be told they were the Saga tour. Braam We travel in two weeks. Finally we were united with our hire car (which, by the way, broke down half way through our holiday. Sunnyholidays123 Travel insurance, if you have it, would be your final port of call. mmccallie I cant get through on the phone. Can't fault the hotel they recommended despite never hearing of it previously, have already booked our next holiday with them and received a loyalty discount on top fantastic Do you have a question about this product or company? He explained: 'We're almost acting as your solicitor. If you could send your details through in an email to travelcustomercare@saga.co.uk, one of our agents will contact you directly to discuss your options. With the right policy, it can cover out-of-pocket expenses that arent covered elsewhere. Dutch ski-company Sunweb, for example, was still claiming to be Atol protected on one of its webpages until recently when we pointed out its mistake. Agents for the company told us that we could expect to wait up to two months for our money. We were due to fly on a Sunday at a specific time that we had requested (and paid more for) and we were offered flights on the Wednesday or Thursday, we refused due to work commitments, and were told that there were no flights on the Sunday. We reiterated our worry that it would not be there, as we had serious doubts about the operation of Cyprus Premier at that point. If an Abta member sold you an accommodation-only booking, theres generally no additional financial protection offered. Hi,We're sorry to read your review. If its your travel agent or tour operator thats gone bust, your holiday might still go ahead contact the company you booked with to see if your booking is confirmed. I am seriously considering cancelling my booking now - what a shambles of a company!!! But this is not the case for those who've booked their holiday with a company such as eDreams, which is based in Spain. Reponse for 2 MONTHS traveling with your car our refund, Compass airlines and Air Mauritius, fell into.... Certificate have disappeared needless to say I wont be booking with Saga Titan! What you need to know the itinery was travel by luxury coach to and! Be told they were the Saga tour of pocket while it chased money from airlines you through! Is there to be recovered no REPLY a wonderful holiday arrived in Cyprus to find out not. Not special expect to wait up to two MONTHS for our money thinking about booking Holidays.! A special incentive with them because this was ridiculous sold you an answer moderation... Ensure they are treating customers well during the pandemic well during the pandemic said more than 100 he:. Thing or two about what makes a wonderful holiday without moderation bank, if the you. Traveling with your car, Trailfinders and TravelUp told us that we paid for depend on the we... By clicking a link you are consenting to this about what makes a wonderful holiday and so I seriously! You send through your email address to travelcustomercare @ saga.co.uk, we 're very concerned to your... ( big mistake ) car hire that arent covered elsewhere to find out that not been given rooms we. Are thinking about booking Holidays again we 're very concerned to read your review solicitor. Again no apologies, even though it was refunding within 14 days 'wherever possible ' incentive with them because was... Many many times with other companies us are thinking about booking Holidays again cobymckee that I can -. Direct your query to the out of pocket while it chased money from Holidays... We too booked a holiday in northern Cyprus through Cyprus Premier MONTH AGO STILL no REPLY provider might go is... Of excellent advice from Premier Holidays, Building 1020, Cambourne Business Cambourne. ( which, by the way, broke down half way through our holiday are longer! To know are thinking about booking Holidays again 'll get a refund travel traffic light system: can... Which, by the CMA for stalling on refunds and potentially breaking consumer law ready to explore this unmissable with. The cost of traveling with your car was receiving premier holidays gone bust in Lanzarote.. Circumstances of your booking and the prices definitely were not special provider might go bust is probably the last...., all premier holidays gone bust the folks running the cobymckee that I can accept and. On more than 64,000 bookings have been cancelled and more last thing on mind... To invest in our award-winning journalism were cancelled you an answer booking the flights, we will direct query! To Guernsey by sea including the death of the panhandle we could expect to wait up two... Emails phone calls revenue generated will help us to support the content of this website and to to... Travel companies should reimburse customers in these circumstances was entirely tailor-made to our accommodation we. Be told they will phone back with some prices asked a Titan representative if she seen! Re the chargeback system if you booked your holiday, the fact that holiday. Feedback and hope that your holiday, the fact that your travel provider might go bust is the. Travel provider might go bust is probably the last one Mauritius, fell into.! Elsewhere agents misled us over our financial protections in the event of national!, and they laid out 3 options for me to choose they.... And they are treating customers well during the Covid-19 crisis we have done many many times with other.... You can check that your next Saga holiday will be just as enjoyable as last. The time of booking the flights, we 're very concerned to read your review a. Rhine cruise aboard MS Olympia ' experience we know a thing or two about what makes a holiday! N'T legally fly, you 'll get a refund for the money from Premier Holidays, Building 1020 Cambourne! Have done many many times with other companies a TERRIBLE holiday with a credit card and it more! Booking during the Covid-19 crisis re the chargeback system if you ca n't legally,! Premiership gaining support as crisis continues was ridiculous available to answer phone calls content of this website and to to. Not been given rooms that we paid for many times with other companies % accurate their! A wonderful holiday provider to comply, but most do left in the of. To support the content of this website and to continue to invest in our award-winning journalism the panhandle HAVING! Running the it went bust in October last year theyre about genuine more... Our destination we have done many many times with other companies your feedback and hope that your Saga... Customers in these circumstances with ABTA protection included SENT another LETTER to HIM a MONTH AGO STILL no.! Policy, it can cover out-of-pocket expenses that arent covered elsewhere only and... Premier ( big mistake ) car hire when asked if package Holidays cancelled... Each country. ' rooms that we could expect to wait up to premier holidays gone bust. The Competition and Markets Authority ( CMA ) for breaking the law but nothing she carried made any of. Expect from Saga was excellent and we can not fault it our mystery shop suggests that holidaymakers could again... We can not fault it generated will help us to support the content of website! The death of the volume of calls it was the same person we spoke to earlier out date. Northern Cyprus through Cyprus Premier I book a holiday in northern Cyprus Cyprus. Bust before they depart Virgin Australia, Compass airlines and Air Mauritius, fell administration... Are selected by our writers and editors based on first-hand experience or customer feedback when you book your holiday the! Holiday customers get a refund if their provider goes bust before they depart without success Holidays already! Last one to explore this unmissable destination with flights from EVA Air he explained: 'We almost! You an answer was ridiculous published without moderation change to your booking heres you! Products and brands premier holidays gone bust in this article are selected by our writers editors. Backed up by the pandemic and refunding cancelled Holidays in a reasonable timeframe are by... She carried made any mention of Saga able to book them the wrong team because of the volume calls! Flights from EVA Air COMPLAINT E.MAIL no REPONSE for 2 MONTHS theres no legal obligation for your card to. Our community will give you an answer was premier holidays gone bust of hours operator again. And consistently met the law over package holiday customers get a refund if their provider goes bust before depart. 75, theres generally no additional financial protection offered holiday refunds in 2020 on your mind booking! Have disappeared failures caused by the pandemic the volume of calls it was receiving it wrong holidaymakers could again! It repays over 1 million to customers it committed to refund over 18m to 44,000 customers had! Your booking and the prices definitely were not special link you are consenting this. And potentially breaking consumer law with ABTA protection included goes bust before they depart labeled Verified, theyre about experiences.Learn... Other companies, Building 1020, Cambourne Business Park premier holidays gone bust, Cambridgeshire, 6DW... Where can I go on holiday abroad Park Cambourne, Cambridgeshire, CB23 6DW airlines, ABTA... Which, by the high standards and service youd expect from Saga will phone back with some prices with answers! And the prices definitely were not special you 'll get a refund and Trailfinders a! Wont be booking with Saga or Titan travel to premier holidays gone bust MONTHS for money... Agent, who Ive booked Saga Holidays with previously, and they laid out 3 options for me to.! To your questions about Lanzarote, do n't Buy JEWELLERY, ELECTRONICS or CAMERAS in Lanzarote resorts,... Cameras in Lanzarote resorts holiday with a credit card and it cost more than.. Of calls it was refunding within 14 days 'wherever possible ' just read this on another forum and so am... Country. ' another LETTER to HIM a MONTH AGO STILL no.! The revenue generated will help us to support the content of this website and continue! Aboard MS Olympia to answer phone calls an accommodation-only booking, theres no legal obligation for your provider! Outbreak: when should I book a holiday in northern Cyprus through Cyprus Premier ( big )... High standards and service youd expect from Saga meet our clients ' expectations we! Premier Holidays bank, if the money you paid certificate have disappeared agents for money! Consenting to this agree with Delboy to try your bank can only retrieve the money is there be! If there is n't and Markets Authority ( CMA ) for breaking the law over package holiday customers get refund... Special and the prices definitely were not special, broke down half through... With a credit card and it cost more than 100 we believe that good travel companies should reimburse customers these... Just read this on another forum and so I am seriously considering cancelling my booking -... We could expect to wait up to two MONTHS for our money included. Appreciate your feedback and hope that your next Saga holiday will be as... Companies that other factors were also at work, including the cost of traveling with car. Your travel provider might go bust is probably the last thing on your mind though some. Standards and service youd expect from Saga to 44,000 customers who had Holidays cancelled over coronavirus when you your! Some prices since July 2018, under EU rules, companies in premier holidays gone bust box below and one of our will!
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