What to do if you want to switch providers? Before I knew it, they had cancelled my package. The average increase will be 4.70 a month, or 56.40 a year. When does my Virgin Media contract end? I had this exact issue with Sky a few years ago. Cancelling Virgin Media if you're out of contract. For example: -, Virgin Media broadband speeds are among the fastest in the country. Here's everything you need to know about the 2023 Virgin Media price increase. Save 100s on your existing package, without having to cancel. How much is Virgin Media's 2023 price increase? To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. So once you receive your notification, youll have toswitch broadband providersbefore that date. This is a big disadvantage which makes Virgin Media expensive in the long run. He said: Get on the phone people worth it. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Examples could include faster broadband, boxsets, a movies package or extra sports. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. We have an article with 20 ways to boost your internet speed, But you can watch Netflix with Virgin Media TV, you can watch Amazon Prime Video on Virgin Media TV, to access Virgin Medias website and login to your account. Stay hard hearted and say yes! If you miss the cancellation period, you are left with two options, but neither involve a guarantee that youll be able to reduce your current bill: Negotiating the terms of your contract with Virgin Media in the hope of receiving an improved deal, Sticking with your current deal, if it still happens to be the best value offer that you can find, Choose between hundreds of broadband deals on Uswitch.com. Package upgrade . To see all content on The Sun, please use the Site Map. from Virgin's own guide. If possible, find out before you call whether you are still in a contract. This can be a good way of getting better value for money. More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. To reduce your Virgin Media bill as a new customer, you can try to get an active voucher for Virgin Media deals at Latest Deals. Consistently fast speeds. It helps to have a plan. You will be committed for at least a year and a half. You will need to be patient! You can also go paperless or refer a friend to get a discount of 50 on your next bill . So 2023 is the final year that you can cancel your existing Virgin Media deal for free if you're affected by a price rise. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. Yes. Our #1 concern is helping you save money. 9 tips to haggle with Virgin Media! Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. TV, landline and mobile bundle deals. I recommend when they offer you each one saying youd like to think as a whole, rather than agreeing to each piece there and then. In our guide on how to save money with Sky and BT, Latest Deals came to the conclusion that you get a better deal getting Sky TV than BT TV. Its simpler than you think! Both Sky and Virgin Media maintain a number of deals which theyll offer to customers who enquire about them! 1. In fact, wed recommend you didnt! Virgin Media. Its all psychology. You need to keep calling until they are tired of you and send you to get a better deal. Virgin Media uses coaxial cables that are more reliable than copper cables. Responding to the posts, other customers shared how much they have saved too. We recommend starting with the Big Bundle and then making it your own by adding your choice of . 1.5 I cancelled Sky/Virgin Media and got no offer . This broadband deal is ideal for busy households with five to nine devices inside. Are you looking to save on Virgin Media? The price hike is applied to almost all customers using Virgin Media broadband, TV or home phone packages once they reach the end of their fixed-term contract. He said his bill was going to rise to 58 a month for broadband, basic TV and phone. But before you call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone to tell Virgin Media you're leaving, we strongly recommend . In fact, this VPN even works with services like Netflix, BBC iPlayer, and Disney Plus. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. The happier and calm you show up, the more chances you have for the results you want: a better deal for a cheaper price. Then you can ask Virgin Media exactly what you want and show other providers who are already giving this same type of deal. I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. Often the best deals will require you to recommit to a new contract (e.g. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. From April 2024, Virgin Media will have a set price increase in its terms and conditions, much like BT, Plusnet, Vodafone, EE and TalkTalk. Money-back guarantee: 30 DAYS. See more Volt bundles. I wouldnt do this right up on the deadline though as it can make things trickier if they have started to close down your services. Opening hours are Mon-Fri 7am-11pm / Sat-Sun 8am-8pm. They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. So its worth it. 16.00. Most of the other broadband providers in the UK will offer standard broadband for around 30 per month. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. It depends on what you are looking for. With the Consumer Price Index (CPI) at 10.5% double what it was last year and 13 times higher than the rate two years ago Virgin Media has increased its prices roughly in-line with this. with them, Tip #8 - If they cant give you a discount on your current plan, ask for free You might be charged an exit fee for leaving before the expiration of your contract. Virgin Medias prices range from 27.99 to 89 per month. The biggest Virgin Media competitors are BT and Sky. Inform them of your intention to cancel service (28 day notice). Amazon Prime Video, also known simply as Prime Video, is an American subscription video on-demand over-the-top streaming and rental service of Amazon offered as a standalone service or as part of Amazon's Prime subscription.The service primarily distributes films and television series produced by Amazon Studios and MGM Holdings or licensed to Amazon, as Amazon Originals, with the service also . Enter your details. Virgin Media is a British telecommunications company which provides mobile, home phone, television and broadband services in the UK. If you dont know how to choose a broadband package, read our full guide to understand how to make this choice. TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router, WiFi Speed up to 5400 Mbps, 4Gbps LAN Ports, Connect 200+ Devices, Ideal for Gaming Xbox/PS4/Steam&4K/8K, with OneMeshand HomeShield (Archer AX73) No Results. Try and work out what package is closest to what you have now vs. what the rival offering and what the price difference is. So you know you will be tied to them for at least one year and a half. How much does it cost to have Netflix on Virgin Media? A comparison site, such as BroadbandChoices or Uswitch, will help you find the best deal for free. Click here for Virgin Medias Latest Deals Page. If youve had some success using this guide and managed to get a good deal with Sky or Virgin Media Id love to hear about it in the comments! Many have not only beaten the price hike, but saved even more too, with some reducing their bills by hundreds of pounds. Save my name, email, and website in this browser for the next time I comment. Another thing it's best to record the conversation with VM, it helps if there are any disputes at a later date. You will need to access Virgin Medias website and login to your account to upgrade your plan. The package also comes with a broadband speed of 516Mbps, a phone line and unlimited SIM. The telecoms giant is hiking bills by an . All packages get more expensive after the first contract. Prices of Virgin Media services may rise during contract. To check if you can get a voucher, you can use Latest Deals. Often the best deals will require you to recommit to a new contract (e.g. EE offer 24-month and 12-month contracts or 1-month rolling deals while . so now Im stuck in an 18 month contract. If you don't want to stay with your current provider check if you can cancel your contract penalty free and switch to a cheaper provider. Virgin's biggest and best broadband and TV . Before you call, gather all of your current package and bill information together. Latest Deals has created a full guide for you to understand what you can get with Virgin Media and what your cheapest options are! If you are getting a home phone deal mainly because it will make your broadband cheaper, its worth it. However, it's worth keeping two things in mind: Many other providers have mid-contract price increases built into their T&Cs, so you might be stuck with one anyway if you switch to one of those providers. When your contract is finished the best thing to do is to haggle for a better deal. This will only work depending on how you are going to use your internet. Virgin Media came out as the easiest telecoms firm to haggle with in our survey, with 83% of customers who tried having some sort of success. This is only available in some restricted areas. Hello everyone! Ring them up, say you are leaving. Add Virgin TV to your existing package. Jesus (c. 4 BC - AD 30 or 33), also referred to as Jesus Christ or Jesus of Nazareth (among other names and titles), was a first-century Jewish preacher and religious leader; he is the central figure of Christianity, the world's largest religion.Most Christians believe he is the incarnation of God the Son and the awaited Messiah (the Christ) prophesied in the Hebrew Bible. This is because it operates on its own network, so unless you can also get full fibre broadband where you live, it might be the fastest you can currently get. They didnt listen to the call and declined my complaint. Virgin says eligible customers simply need to reboot their Hub by switching it off and on again, or via the Virgin Media Connect app to benefit from the speed boost. I was a bit gutted, but had found a backup offer on BT. Virgin Media is an accessible company to get in touch with. You can find out what's available in your area by entering your postcode on Virgin Medias website. TV channels are often the most expensive part of any package. Sometimes youll deal with the same person, but more often youll be transferred to cancellations, and this is where you can really do well. This costs 24.95 and the customer will receive a new 360 remote through the post. If you compare them with Sky options and with BT options they are probably cheaper, but you can get more with Virgin Media. He said that providers have to tell you the best deals available for renewals, but this doesn't include the promotional deals offered elsewhere to new customers. If you search your postcode on a broadband comparison website, you can then filter by providers to get a good idea of what products are available. Virgin Media (Opens in a new tab) bundles combine epic TV, superfast broadband, and intelligent WiFi. Most of this experience is based on Sky, as theyve who Ive negotiated with recently whereas its been quite a few years since my last tangle with Virgin Media.. At the end of this guide, you should have the confidence to haggle with Virgin Media or Sky! Information is power and the more detailed you are, the more chances you have to get a deal closer to your ideal one. A package that was initially 33 per month with an 18-month contract, goes to 56 per month contractless. Call 0345 454 1111 and follow the menu to speak to the Retention team. How much does it cost to have Amazon Prime Video on Virgin Media? Can I get out of my contract with Virgin Media if Im not happy? Atlas VPN is a decent option for Virgin Media customers, assuming they don't want to install the service on their SuperHub. All recommendations within this article are informed by expert editorial opinion. Virgin Media price increase 2023: what can customers do. Please either allow all, manage your preferences or continue without accepting. And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. Virgin Media gives you the option to go contractless in some bundles, but unlike NOW Broadband, it is not accessible to everyone. Phoned them to see if they could reduce it. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. Enjoy unlimited movies, TV shows and documentaries at any time. Thank you for reading and I hope this guide was useful! VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. We have gathered some tips to haggle with Virgin Media to help you save more money: Most of the time we are paying more than we can realistically consume. Ring them up by all means. Virgin Media has one of the best parental control settings and takes really seriously the online safety of their customers. All other broadband providers work with BTs landline infrastructure with copper cables. Is it worth getting a Cable TV deal with Virgin Media? How Virgin Media's 13.8% price increase average could affect you. Haggling's your secret weapon - and we've seen many negotiate 100s a year off their bill. Netflix to hike prices by up to 24 per year for millions of users and Disney+ will cost 24 more too, but there are ways to cut down costs. They have many different communication channels. Virgin Media doesnt make all the information about their packages clear. If you're up for renewal and want to see if you can get a good deal by adding on new services, you can give customer service a ring on 150 from your Virgin Media phone or mobile, or 0345 454 1111 from any other phone. As have most other providers. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". I pay 25 per month for 200mb broadband only. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. About 3 weeks after Id signed up with BT, Sky rung me back and offered me 10 months (from February to the New Year) absolutely free TV, and a great deal on phoneline and broadband!! Over the last year our customers have used their connectivity more than ever before, with data use increasing at the fastest rate weve ever seen. You might also receive a refund if you paid for your deal upfront. They were offering a rubbish deal, and I held out waiting for a better deal And held out. Accounting for setup fees and contract requirements, Virgin Media holds an overall value score of 75/100, which is better than 34 other providers in their service area. VIDEO ON And if you want to end your agreement early, you'll have to pay early exit fees based on how many months you have left. With Virgin Media, you are guaranteed speed and stability no matter which fibre broadband package you pick. There's good news . Virgin Media have put my broadband up to 18 from the 10 that I could comfortably afford previously, I did call to try and get a better deal but ended up having to give them my one months cancellation notice which they accepted . If youd like to keep on negotiating, helpful angles include: -, "I've worked out my budget, and my absolute max is [insert price here]/mth. This means that from 2024, you won't be given a window to cancel your contract without cost after a price rise. Its not always easy to get in touch with them, as its the last resource broadband providers put into practice. Depending on how much you pay for your current Virgin Media package, your price could go up by at least 2-3 per month. You know that you are paying more than new customers and youd like to be rewarded for being a loyal customer, You want to get a fairer price for your services, If you arent already, ask to speak to the, Sharing an absolute maximum budget per month and the minimum services you require, Having information from other websites to use as leverage, as Virgin Media wont want you to switch to another provider. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced . The great thing about Virgin Media TV is that you can find bundle or package deals whether you're a . Its always also very useful to know if people have had success with other techniques so please let us know. For other inquiries, Contact Us. If you're looking for a SIM-only deal, Virgin Mobile is a great choice. Sometimes it works, but most of the time it doesn't. At Virgin Media, you can only get home phone packages in a bundle. Same package just 10 cheaper." One customer saved himself a whopping 23 a month - or 276 a year. Virgin Media can be more expensive when compared to other providers, but you are getting the best fibre broadband in the UK. This is an interesting fact at Virgin Media, if you get a home phone package with Virgin Media, your broadband is cheaper. Finally theyll ask you how it sounds. The consent submitted will only be used for data processing originating from this website. They have a 35 setup fee for all their deals and a contract for a minimum of 18 months. EE and Virgin Mobile offer a wide range of SIM only mobile deals. See what internet speeds are available and compare prices for any postcode in the UK. new customer deals page can be found here. When my first bill came in it was 32 so I called them to see why and they said that was the deal I requested. Review, save and print online statements - Exactly like paper statements but with more security and less clutter. Learn why it's happening, how much your costs could increase by and whether you can leave your contract early. I was gutted as I had to turn it down at that point typical!! loads of free ways to watch movies and TV shows. 1.3 Haggling with Sky and Virgin Media Cancellation team / Customer Retention. Winner: Virgin Media. Virgin also offered him a free sim with 5gb a month of data and free calls and texts. It will depend on how much TV you are going to watch. Yes, but only within the first 14 days of your new package. In the past, they had some deals that included Amazon Prime Video for free for a period of time. ", ismybillfair.com is a registered trademark of Nineteen21 Limited. Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. Getting Sky TV, broadband and phone line along with Sky Go AND Netflix top subscription. Is it worth getting a broadband deal with Virgin Media? Uswitch Limited is registered in England and Wales (Company No. However thats not the full picture they also have the aim to retain as many precious customers as possible. Any questions/results from haggling with Virgin Media/Sky? Frequently asked questions, helpful hints or want to ask us something? Worst customer service from a big corporation that i have ever wxperienced. If you are having problems with Virgin Medias Wifi, you probably have set-up your router incorrectly. Theyll usually be piecemeal for each bit of the service for instance you might get half price off Sky Sports, 10 off your core monthly bill, 5 off the phone etc.. Search the deals. If you dont experience any issues with buffering or streaming, and your house isnt full of multiple people all online at the same time, you could be fine with a slower speed (and save money by doing so). Virgin Media is a perfect example of a Virgin Media is a perfect example of a lack of customer loyalty. The forms must have gone through as I suddenly got a call from Virgin retention offering to better my BT deal by 5 a month (25), and I . You just need to call them on 0345 454 1111. you can try to get an active voucher for Virgin Media deals at Latest Deals. They are the only broadband provider to offer BT and Sky Sports Channels together. In some bundles you can go contactless, paying month by month. It also sets a clear dividing line between what theyre offering and what youve got you see a gap and want to bridge it. Virgin Media Internet Deals & Special Offers. Buy a regular iPhone 14, an iPhone 14 Pro, or an iPhone 14 Pro Max and get an Apple Watch SE and Apple Fitness+ . Im actually a believer that both companies offer a pretty good product but they should be considered a premium offering as theyre not cheap. If you have a TV plan with Virgin Media, this is the first step you need to take. Most providers dont have a setup fee. Twitter: Make your inquiry via Twitter by tweeting @virginmedia. In terms of broadband and phone plans, Virgin also has some of the cheapest offers going at the moment for ultrafast connections. Virgin Media has the fastest accessible broadband available in the UK at the moment. Or browse by product: TV packages. We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. However you can do better if youre willing to hold your nerve. There are two main things that cause Virgin's costs to go up: Inflation: As the cost of all resources, supplies, products and services increase, so does the provider's business expenses. Scoring a great deal is easy with help from us. But if you pay a high monthly price for your service, your monthly cost could increase by as much as 10, or 120 per year. You will lose all access to your Virgin Media email address. A one-off fee of 39.99 is to set-up your BT TV service and all packages are on a 24 . Theres sometimes a trade off (extending your contract for a period) and sometimes not. They saved themselves 16 a month which adds up to 192 a year. What you can do at the moment is combine both bills together and pay your Netflix monthly subscription on your Virgin Medias monthly bill. Although Volt plans include other perks, such as discounts on select O2 products and priority, they cost more than regular plans. "We are currently writing to cable customers to transparently communicate these changes and we will continue to work tirelessly to ensure we deliver for our customers and keep them connected at a time when it has never been more important., News Group Newspapers Limited in England No. This means almost all customers who sign up in the future will have to abide by an annual price rise, and will no longer get a 30-day window to cancel. To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. Notify me of follow-up comments by email. Virgin Media's price hike for the average customer in 2023 is a huge 13.8%. They're on the short list of networks to offer this. It is currently writing to all affected customers. We know its not easy, but you will need to keep it cool and smiley. Virgin Media has often upgraded customers broadband speeds for free, timed with price rises. It will work out! They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV. Virgin Media has officially announced a price increase for millions of broadband, TV and home phone customers in 2023. Allow Necessary Cookies & Continue Then you need to cancel your Virgin Media Plan. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Virgin Media page with all their available and active vouchers. You will need to access Virgin Medias website and login to your account to downgrade your plan. You can sign up below to get our new articles delivered to you on a range of financial topics, or remember you can follow ourFacebookandTwitterpages, and were alsonewly on Pinterestand would appreciate a follow! When the agent asks what your call is about, explain how: -. Customer service agents are given many different options to help customers. Is it worth getting a home phone deal with Virgin Media? The TV and broadband provider has now started contacting customers to tell them how much their bills will go up by. Shop around people! If you really want to save money, be ruthless - what you could live without? Someone will call you back during the notice period and you can then get a cheap deal/new customer offer. Can I watch Sky Atlantic on Virgin Media? Nope.". Get the new iPhone 14 for just 33.50 a month with the 2GB data plan and receive AirPods (3rd Gen) for free. Virgin Media is a British telecommunications company. I was absolutely determined to cancel properly but I have to admit I was tempted. Theyll usually ask you to go over the reason again why youre leaving, and acknowledge it. It'll apply to broadband, phone and TV customers. The best way to know if you are going to save on Virgin Media is to actually compare what you are getting with them and what you can get from other providers. This means that their customers cant cancel their contract after their bills rise without incurring an exit fee. A Virgin Media spokesperson said: Through continued investment, improvement and innovation were committed to providing great value and a top service for our customers. So it should reassure you to know that it also means you can re-contract or switch to a new deal any time to avoid the price hike. Use the 9 tips we gave you above. Virgin Media customers who are unhappy about mid-contract price rises have been told they'll no longer be able to cancel penalty-free from next year.. It helps to make notes as you go so you can work out a total saving. Big Entertainment throws in more than 1,000 movies on demand, while its VIP deal offers every channel going. Yes, Virgin Media does offer mobile broadband, you can check it out here. You can read our full cookie policy. If you have time and energy, try to negotiate for a little longer and see if you can get something more! Hey, welcome to the UK's largest shopping community! Pick a day that you are feeling good and positive and make the call with patience. Virgin Media is one of the hardest broadband providers to haggle with. Don't just accept the automated discounts - haggle for a better deal. Going contractless with Virgin Media: how does it work? You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. Check if you can cancel some of them and get a better deal with Virgin Media. If youre happy to do this, it can unlock better discounts. Im paying 75 a month but Ive just seen a deal with Sky/Virgin Media for the same offering at 45 a month. However 67,00 a month is a very expensive joke (for 200mb) and its . They often have to grapple with clunky computer systems, too. Others are offered to all customers: free repairs if any of your equipment breaks down, on-the-go WiFi, WiFi on the London Underground, internet security toolkit and up to 10 email addresses for your home. 1 more reply. the broadband has been reliable and still seems to be. Prices of Virgin Media services may rise during contract. What is the cheapest way to get Virgin Media? Virgin Media customers could make use of a money-saving hack which could save them more than 300 on their gigabit broadband for the next two years - as well as securing nine months free . You have different ways for you to access this. The deals Sky/Virgin Media offer generally last for a couple of weeks something else will be on, but it may not be the same thing you just got offered and will have to go through the process again. Even more so now with paid streaming services and loads of free ways to watch movies and TV shows. Service upgrades: Like all providers, Virgin Media is constantly working to improve its network's speed, reliability and coverage. with our step-by-step guide. Talk talk was 21.99 a month so I said this to them. Make sure you compare all the details we laid out here: Broadband Speed, Channels, Phone, Price, Contract and Set-up fee. Turn down the offer saying you have been offered a good deal with BT or Sky, dont tell them how much etc. Check them out below: Virgin Media is expanding their offer of Gig1 Fibre, the fastest internet available for domestic use at the moment in the UK. Your costs could increase by and whether you are, the more chances you have and! 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This, it is not accessible to everyone call you back during the notice period and you use. Packages are on a 24 Media and what the rival offering and what the rival offering what... Could include faster broadband, TV and broadband services in the UK at the for... Media internet deals & amp ; Special offers you see a gap and want to us! Haggle with also have the aim to retain as many precious customers as possible check. You save money and pay your Netflix monthly subscription on your next bill hints or want ask... Seen a deal closer to your account to upgrade your plan the agent asks what your call about. This same type of deal depending on how much TV you are, the more detailed you are the. The notice period and you can do better if youre happy to do,! Joke ( for 200mb broadband only which fibre broadband package, read our full guide you! Providers to haggle for a SIM-only deal, Virgin also has some of the time it does n't postcode! Gap and want to save money, be ruthless - what you could live without lack flexibility... Media gives you the option to go over the reason again why youre,... 4.70 a month which adds up to 192 a year moment is combine both bills together and your. Watch Sky Cinema HD on Virgin Medias website and login to how to get a better deal with virgin media account to upgrade your.. Has created a full guide to understand what you can use Latest deals of... ( e.g contract, goes to 56 per month with the Bigger bundle Plus movies Sky TV broadband! Own guide offer Mobile broadband, phone and TV shows and documentaries any. Asked questions, helpful hints or want to bridge it also sets a clear line... Compare prices for any postcode in the past, they had cancelled my.. Services and loads of free ways to watch movies and TV clunky systems. By entering your postcode on Virgin Media can be a good deal with Virgin Media exactly you! Not only beaten the price difference is cancel your contract early on Latest deals has created full. On a 24 worst customer service from a big disadvantage which makes Virgin Media not happy while. All content on the phone people worth it QR code below to start your. Cables that are more reliable than copper cables offer 24-month and 12-month contracts or 1-month deals.
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