Go to "My Orders" and find the order that contains the item (s) you would like to return and click "Order Details". Their official stance is the tag needs to be attached. Why does SHEIN refund without refunding the item? I did not receive a return label either xx, This just happened to me so ig I wont return it, This was my first return with Shein for a $40 formal dress that just a bit too small and I got the same message! Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. No, you cant return worn items to SHEIN. Continue with Recommended Cookies. Return Without Application. 4. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. When opening your order carefully cut across the top of package. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. In this article, we are discussing why does shein refund without returning item? They are very generous to their customers. 1. Your first return to SHEIN is free of cost. You are welcome to keep the item without returning itno return label will be sent. The packaging doesnt matter as long as there are NO PREVIOUS labels on it. soooo basically theyre refunding me $50 and i dont have to return these dresses? If you dont like it, you can ask for a refund. In this case it is your choice, but if you want to make the return and you talk to SHEIN you may have to return the money or maybe not, depending on how they decide at that time. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days to process. If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. This makes the shopping experience on SHEIN very easy and cool. Tick on the items you'd like to return, indicate the reason, and submit. . But returning them is a nightmare. With that said, whats been your experience with their policy? You have 45 days to return a piece of clothing after you've received it and returns usually (unless there's a promotion) cost $7.99. I ordered 3 items and they all came without tags. All the original tags and labels must be attached to the products. The items are too small and we want to exchange for larger sizes. Unless the On Sale or Clearance item is marked online as non-returnable you can return it without a problem. After receiving your product, Shein refunds take 7 days to process. This was a question I was getting a lot as their policy is confusing. so i sent them back by mail and paid 14.75 will i get reimbursed? Shop. This can happen to anyone. See which items are excluded SHEIN return policy. she is currently persuing her degree in genetic engineering. Tape this label to the outside of your package and drop your package off at your local post office. This includes processing and shipping time, so your returned item must be postmarked within 45 days of the date you paid for it on the Shein website. Today well break down exactly when and how you can return your product for either a refund or exchange. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Short Answer: You can get a refund on SHEIN without returning it if SHEIN evaluates the value of the item as lower to issue a special delivery setup to pick up the item. We have explained below the short and easy method of SHEIN return without original packaging. Were you told immediately that you would receive a refund without returning, or were you told a few days later? Yes, you can return an item to Amazon without the original packaging. One has to be very lucky to be in a situation where SHEIN doesnt ask for returning the item. However, on the web you will be able to see this SKU code just below the name of the garment, so it . The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . Keep reading below to see which items are not accepted for return. anything that marks the extraordinary part of this generation excites her. Step 2: Go to the "My Orders" section and find the order you want to cancel. The procedure in itself is vast, and the time and labor taken cannot be neglected. Ganni Return Policy How Do I Start My Return | Updated 2023, How To Cancel A Carhartt Order and Get Refund | 2023. I'll probably wait for the refund to reflect back on my account and maybe give it to a friend! 4.Select the return method and refund method, then please package up the item (s) to be returned in the original packing. Send any question to the bot, then 2 more options will appear in the chat window: Live Chat and Ticket. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. Thats still nice of them ! Otherwise, use your own shipping method at your own cost. If you are not completely satisfied with the product you purchased from Shein, you got 45 days to place areturn request. 2.Find the order in My Orders & click "Return Item." 3.Select the item (s) you would like to return, indicate the reason, then submit. Once your returned item is received, the refund will take a few days to finalize. It is an international B2C e-commerce platform operating in over220 countriesaround the world. You will receive a notification once your order has been shipped. Return an item without returning it? Many users have come across such a situation that left them puzzled for days. Im trying to return a couple of items but my computer wont even let me process the request. [Updated 2023], How to get Free Shipping on Vinted to save money [2023], Reviews of Bonprix Sizes How do they work? Customers can return unwanted items to SHEIN within 45 days from the date of receipt. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'wikians_org-box-2','ezslot_1',637,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-2-0');If you are looking for SHEIN return without original packaging then you are in right place. 5.Mail out the return package at your nearest Canada Post, UPS . There is no customer service. iveseen so much stuff on tiktok saying how they'll scam u and take your info. Shein clothes are very popular nowadays. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. Send the parcel back to SHEIN warehouse within 45 days of the receipt. We offer free returns on some fashion items including clothes, shoes, handbags, jewelry, and watches. Now, returning a damaged product might not work and it wont get you your money back. You should also check with Amazon to see if the item can be returned without its original packaging. Youll want to login to your SHEIN account and go to My Orders. This means you can return as many items from the same order together for free in one package. Now read below how to return products items back to SHEIN. Most of the SHEIN products are out of their return policy. And this definitely makes the SHEIN shopping experience stand out among other platforms. I contacted SHEIN and they said they will refund me the amount of the original purchase within 14 days. You can return the product nevertheless. Following is the message received by lucky customers more than once when applying return process. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_2',179,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_3',179,'0','1'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0_1'); .box-4-multi-179{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}, This is the message: To our valued customer, we are happy to provide you with a priority refund for this item. Yes, the first return on your order is free. 2. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. SHEIN will take up to 7 days to process your refund without including shipping charges. I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. this is randomly selected by our system and is not applicable to all.) However, you can also return the products without receipt. An example of data being processed may be a unique identifier stored in a cookie. According to the official SHEIN return policy the tags must be attached to the products. Click on the message icon in the upper left corner and click on "Orders.". Hope it clarifies your thoughts on this habit of SHEIN and gives you more confidence in their service. Refund - Difficult. If youre unhappy with your purchase for any reason, you can get a refund or exchange so long as your item is not on the non-returnable list above. Watch on. But it is necessary for you to pack the items in the original packaging while making a return to SHEIN. This brand has very cool return policies for its customers. We and our partners use cookies to Store and/or access information on a device. If you forgot your password, you can click on Forgot your Password? and follow the steps. And then press Submit. Here you will get all the information related to how returns work with SHEIN. Sign in to your SHEIN account. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. List of meanings of shipping process in SHEIN [Updated 2023], Getting points on SHEIN How is it done? UPS said that Shein does not supply the packing. If the item youve requested is available, youll be given an exchange. Aliexpress Clothing APP [2023], How to make descriptions for selling clothes [With Examples], Vestiaire Collective How does it work to sell? Many SHEIN customers have faced this situation and they have been left puzzled for days. Moment of truthI had never heard of Shein until a few weeks ago when I saw my teenage daughter shopping for clothes on their website. Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. You can make returns up to 45 days after making your purchase. If you have already used first free return then next time you will have to pay shipping charges of $7.99 USD. We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. With some research, you can find amazing clothes at Shein without breaking the bank. The order total was $100 & a refund of $80 was processed. Shein will pay for your first return on an order. After the $80 refund was processed, the second, third, and . Hi I ordered some things from SHEIN , I sent delivery to my local shop. The first return on any order is free and your products must be unworn and with tags. Click the "My Orders" link. Should I still return the dress? On Shein from OnlineShopping. Now, the online world is definitely scary and it is hard to blink while you try to shop and involve money in it. I am still awaiting my refund. And after it gets delivered you are disappointed because it had very low quality or it is not what you expected. You can either send back the item or you can keep it with yourself. Well publish your reviews on our site. Is this going to affect the return at all? Can I return it without receipt? You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. If your order reaches your hands and you are reimbursed, in this case SHEIN will assume that you do not have the order and it will be indicated as refunded in your order list. 2. The shipping cost for your 1st return is free. website. Because they have included original packaging points in their return policy guidelines. There are several ways to return items; whether it be at a post office, Amazon locker, USPS store, Wholefoods, or a Kohls department store, there will always be . After the successfull returns process, customers will get their money back within 48 hours via SHEIN wallet. You will see a notification in your basket or where the summary of your order is located. Our expert staff will help you in this case. But with all online clothes shopping, there comes a time when you need to make a return because something doesnt fit right or just isnt what you thought it would be. SHEIN just doesnt want to be pestered with simple product returns. If you are one of them then feel happy, its quite normal. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. 2.Find the order in My Orders & click "Return Item". If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. Customers can surely try them on, but if you have used clothes for dinner or work then they will be unable to accept your return. So make sure to follow these guidelines to get a proper refund; If you follow these simple points, you are sure to get your request for a refund sanctioned in no time. Your blogs are really amazing with lots of information. I got the txt to let me know. Therefore, if you are not happy with your purchase then here you will get full information on how to return SHEIN clothes for free. Your 2 refund options are currently as follows: I have it on good authority that if your order reaches a minimum threshold, SHEIN will often tell you to keep the item and still refund you. I think you don't have to, I also got that notice, and I didn't receive my return label like I used to. To initiate your return, sign in to your Shein account. All returns in the U.S. are free. How to get a refund on SHEIN without returning. Amazon does it with certain things too. Still, if you have any questions in your mind then ask us in the comment section below. Ask the Reader: Shein is fairly new to the eCommerce space so many are not very familiar with their return policy yet. Refunds do not include the original shipping fee and insurance cost. Pack the products in the original packaging and past return label on it. Step 2: Click the Return Item and choose the item you want to return. Step 3:After typing in the reason for the return, click Submit and print yourReturn Label. Click the "Order Details" link. idk what to do tbh guess I will wait it out, Just happened to me too. I bought a swimsuit that is faulty. We and our partners use cookies to Store and/or access information on a device. She especially loves their dresses, swimwear, and tops. Can I ask why ? Your email address will not be published. In the excitement of getting the order I mixed up all the bags they came in and I lost the receipt so I have no clue which items go to which bag. 4,123 reviews for SHEIN, 2.7 stars: 'By far the worst site in History. Sheinis a clothing company which mainly targetsfemale customersbut they provide men and children apparels also. From some leather pants. Not sure if thats normal. Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". However, the system can select you twice for a prior refund. This guide breaks down how to get a refund/exchange at Shein and how long it takes. Return an item without returning it? Open SHEIN app, log in to your account. Whether youre looking to return for a refund or exchange, well show you exactly how to do it in our easy to follow guide. Now, it is not always the case with every return you make. Experienced people will reply to you. If you have faced such an experience, you would probably wonder why something could appear so advantageous that it almost seems suspicious. When does SHEIN refund without returning the item? Return Steps. Sign in With Google. 3. Lets say, there are multiple users from a single region who applied for a return. Returns must be postmarked within 15 days after the date of delivery. Manage Settings Mobile number or email address: CONTINUE. The support agent will guide you on this matter. After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . Instead, this way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer. Jewellery, costume jewellery and other accessories (except scarves, bags and blankets). Further click on ' return ' to start the return process. 3. Subsequent returns will not be free however. Shein has a very good return policy. SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. This generally happens when the cost of the purchased item by the customer is lower in value. If your item is too big or small, you may want to exchange it for a different size. You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. Then just drop it off at your local post office or arrange a USPS pickup from your house. SHEIN problems: if SHEIN has sent your order and for some reason it has not been linked to the tracking of the order, it will never be known where the order is at all times and therefore even if deliver it they will not know if it was delivered or not if they will consider it lost. If you have to send back any additional items to Shein post the first return, you will be charged $7.99 for the return shipping fee. This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. Lucky ! Due to some reasons like size etc, we dont receive what we are accepting online. Return a parcel with Evri in 3 EASY steps. This tap is located at the bottom of the "Order Detail" page. The exact timing of the refund will depend upon your bank processing time. 3- Next, click on Return & Refund Record. Follow the return list guidelines to complete the return. Industry Average. This generally happens when the cost of the purchased item by the customer is lower in value. Have you recently placed an order with SHEIN and have you been surprised because SHEIN has proceeded to refund the money for your purchase but your order arrived at home? posted 2 years ago - Anonymous. This article explains the purpose of why SHEIN refunds without returning. The receipt of the order must be contained in the return package. Do you have to return Shein in original packaging? this is randomly selected by our system and is not applicable to all.). Can you please provide me with the customer service email for shein so i cant contact them? like okay?? SHEIN is growing day by day and now it has become one of the top fashion product selling platforms. I had this experience with Zaful and they sent me items in another size . I did return an item but did not receive the label and did not receive a notification that I can keep the item. Shein also offers a 15- day return policy for select items, such as home decor, accessories, and jewelry. Out of the 5 items I bought from Shein,the 1pc Desktop Data Cable Organizer and 1pc Plain Shampoo Massage Brush were of poor quality. Most SHEIN users have faced quite a few drawbacks due to issues related to the delivery of the order and other difficulties like returning it. It all just needs to be returned at once, in the same package. Heres Everything You Need to Know. Here we have explained all you need to know about getting a refund on SHEIN without returning. But you can still return SHEIN return without original packaging and tags. If you can't find your retailer, check our FAQ page. Submit a ticket and check the instructions sent to your email address and your Shein inbox. Returning stuff to Shein. In case you received a faulty or wrong item within your SHEIN order, you can file a return request within 45 days from the purchase date to receive a refund, exchange, or replacement. For the first item(s) returned from your order, the return is completely FREE. Take the hit. Theres an option to populate a QR code on the SHEIN app instead of printing a barcode. So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. Unethical Advertising. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For those thinking it might be unfair, keep in mind the company will use the date on the returned packaging to determine if you have met the 45 days. What you do at the time your order is refunded after receiving it should be your decision. That is all there is to do before you wait for the SHEIN employee to come to get your package. Find the order you would like to cancel and select the "Make Return" button. Just follow these steps to return your clothes and other items to SHEIN without any difficulty. On Shein. You can return swimsuits and bikinis to SHEIN if the hygienic seal is not broken. SHEIN will take up to 10 working days to process your refund. All the original tags and labels must be attached to the products. However, if you dont have a receipt, it does not matter. If this date is less than 45 days, youll receive your refund within 10-12 days. There will be a "return" button beside each item. [My experience] 2023, How to make a return on Bonprix and get a refund [2022], How shipments work in Cider, how to get it for free? Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. All you need to do is: via SHEIN. Your cashback platform Megabonus. Choose the item you want to return. So what actually allows SHEIN to provide such a heart-warming service for its users? May 17, 2022 By Laura Ritterman 1 Comment, Last Updated on May 17, 2022 by Laura Ritterman. SHEIN about RETURN POLICY. The refund will come to you in whatever way you request. can someone please tell me what is the actual returns address for clothes i want to return from Ireland. They might have it all figured out. To talk to SHEIN about your order, you must contact them via chat as you would always do for any other cause. This includes processing and shipping time, so your returned item must be postmarked no later than 45 days from the day you paid for the item on the Shein site. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. hey! But thanks Shein. You can also log into SHEIN from your Google, Facebook or Apple ID. [ 2023], Cider VS SHEIN, how are they different? Due to current world circumstances, refunds are taking 10-15 days as of 2022. Once you are logged in, select the "My Orders" tab on the top navigation bar. Shein accepts returns by mail within 45 days of your purchase date. 2. Return Time & Order Status. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"